Terms of Sale — Nexivo Auto

Last updated: August 18, 2026

1. Seller Information

These Terms of Sale apply to purchases made through the Nexivo Auto online store.

Business Name: Nexivo Auto
Address: 23 Rue August Guéno, 31100 Toulouse, France
Phone: +33 7 74 08 90 80
Email: thomifun212@gmail.com
Publication Director: Thomas Robel
SIREN/SIRET: [Add your SIREN/SIRET number]
VAT Number: [Add your VAT number, if applicable]

2. Products

Nexivo Auto sells automotive accessories, gadgets, and related products through its online store.

Product descriptions, images, specifications, and prices are provided as accurately as reasonably possible. Minor differences between product images and the actual product may occur.

Products are offered subject to availability.

3. Prices

All product prices displayed on the website are stated in the currency shown at checkout.

Any applicable taxes, shipping costs, or additional charges will be displayed before the customer completes the order, where required by law.

Nexivo Auto reserves the right to change prices at any time. Price changes will not affect orders that have already been confirmed.

4. Orders

To place an order, the customer selects the desired products, adds them to their shopping cart, provides the required information, and completes the payment process.

Before submitting an order, the customer is responsible for checking that all order details, including the delivery address and selected products, are correct.

An order is considered accepted once payment has been successfully processed and the customer receives an order confirmation.

Nexivo Auto reserves the right to refuse or cancel an order where permitted by applicable law, including in cases of suspected fraud, incorrect pricing, or product availability issues.

5. Payment

Payment must be completed using the payment methods available at checkout.

Orders will generally be processed after successful payment authorization.

If a payment is declined or cannot be verified, Nexivo Auto may cancel or delay the order until payment is successfully completed.

6. Shipping and Delivery

Orders are shipped to the delivery address provided by the customer.

Shipping costs and estimated delivery times will be displayed during checkout when available.

Delivery times are estimates and may be affected by carrier delays, customs, weather, public holidays, or other circumstances beyond Nexivo Auto's control.

For additional information, please refer to our Shipping Policy.

7. Right of Withdrawal

For eligible consumers purchasing online within the European Union, you generally have a 14-day right of withdrawal beginning from the date you receive your order, subject to applicable legal exceptions.

To exercise this right, you must notify Nexivo Auto clearly within the applicable withdrawal period.

Returned products should generally be sent back without undue delay and in accordance with applicable return requirements.

The customer may be responsible for the direct cost of returning the product unless otherwise required by applicable law or stated by Nexivo Auto.

Certain products may be excluded from the right of withdrawal where an applicable legal exception applies.

8. Returns and Refunds

If a return is approved, the product must be returned in accordance with the applicable return instructions provided by Nexivo Auto.

Refunds will be processed in accordance with applicable law and the payment method used for the original purchase.

Where legally required, refunds will include applicable standard delivery charges paid by the customer.

9. Legal Guarantees

Products sold to consumers are covered by the mandatory legal guarantees applicable under French law, including the legal guarantee of conformity and the guarantee against hidden defects, where applicable.

These legal guarantees apply independently of any commercial warranty that may be offered.

Customers should contact Nexivo Auto if they believe a product is defective or does not conform to their order.

10. Product Use

Customers are responsible for using automotive products in accordance with the manufacturer's instructions and applicable laws.

Before installing an automotive accessory, customers should ensure that the product is compatible with their vehicle.

Nexivo Auto is not responsible for damage caused by incorrect installation, misuse, modification, or use contrary to the manufacturer's instructions, except where liability cannot legally be excluded.

11. Liability

Nexivo Auto will comply with its legal obligations regarding the products and services it provides.

Nothing in these Terms of Sale excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

12. Personal Data

Personal information provided when placing an order is processed in accordance with our Privacy Policy.

Customers are encouraged to review the Privacy Policy to understand how their information is collected and used.

13. Intellectual Property

All website content, including the Nexivo Auto name, logo, product descriptions, photographs, graphics, designs, and other materials, may be protected by intellectual property laws.

Unauthorized reproduction or use of this content is prohibited except where permitted by law.

14. Disputes and Applicable Law

These Terms of Sale are governed by applicable French law, subject to any mandatory consumer-protection rights that may apply.

In the event of a dispute, consumers may use any applicable alternative dispute-resolution or mediation procedures available under French law.

Consumers also retain any rights they have to bring proceedings before a competent court under applicable law.

15. Contact Us

For questions regarding an order, product, return, refund, or these Terms of Sale, please contact:

Nexivo Auto
23 Rue August Guéno
31100 Toulouse
France

Phone: +33 7 74 08 90 80
Email: thomifun212@gmail.com

Publication Director: Thomas Robel